Frequently Asked Questions

Everything you need to know about shopping with STOW.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range between 7-14 business days.

How can I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with tags attached. You can initiate a return through our dedicated online portal.

Are your materials sustainably sourced?

Yes, STOW is committed to ethical fashion. We use organic cotton, recycled polyester, and work exclusively with fair-trade certified factories to ensure high product quality and ethical standards.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment's fit notes.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.